£50,000 – 55,000 with bonus and benefits

Based in Scotland – remote working with occasional trips to the Aberdeen office

Must have access to a car and driving licence

 

Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer / application support team.

It’s a critical leadership role that will take ownership of application support, system upgrades, hosted service delivery and release management

Seeking a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences.

You should have the following skills and experiences –

• Experience in a senior support or service delivery leadership role within a software or IT services environment.
• Proven experience managing application support teams and customer environments in a hosted or cloud-based setting.
• Strong working knowledge of ITSM practices and frameworks (ITIL), with experience implementing structured support processes.
• Demonstrated ability to plan and manage software releases and communicate technical changes to customers.
• Experience working with third-party service providers.
• Strong analytical skills, with the ability to use performance data and customer feedback to drive decisions.

Apply online or call Alasdair Walker from Be-IT for more information.

IT Project Manager – Drive Digital Transformation

• £55,000 DOE
• 3 days in North Glasgow Office
• No sponsorship available

Are you an experienced IT Project Manager ready to shape real change? We’re recruiting on behalf of a major public‑sector–aligned organisation undergoing significant digital and business transformation.

In this role, you’ll lead complex, high‑impact projects from concept to delivery—driving innovation, improving operational performance, and influencing decisions at senior level. You’ll work with multi‑disciplinary teams, manage stakeholders across business and IT, and ensure projects land on time, within budget, and with measurable benefits.

We’re looking for someone who:

• Has a strong track record delivering digital, technology, or business change projects
• Brings expert planning, governance, risk and issue management
• Can lead and motivate diverse teams in fast‑moving environments
• Communicates confidently with technical and non‑technical audiences
• Holds recognised PM qualifications (PRINCE2, MSP, PMP, Agile PM etc.)

What’s in it for you? A competitive salary, excellent benefits, genuine career growth and the chance to make a meaningful impact in a large, values‑driven organisation committed to continuous improvement and innovation.

If you’re a proactive, strategic thinker who thrives on delivering change, we’d love to hear from you - [email protected] // 0141 378 6672