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Ready to take ownership of an entire IT Operations function?
I'm partnering with a growing, technology-driven organisation looking for a Head of IT Operations to lead a critical function that's central to the success of the business.
This is a role for someone who enjoys building high-performing teams, improving services, solving operational challenges and ensuring technology enables growth rather than getting in the way.
You'll have responsibility for the performance, security and reliability of a broad technology estate, while leading a team and helping shape how technology services evolve over the coming years.
What you'll be doing
- Leading IT Operations across infrastructure, cloud services, networks, cyber security and end-user technology.
- Developing and coaching a high-performing technical team.
- Driving service excellence through effective incident, problem and change management.
- Owning resilience, business continuity and operational cyber security.
- Managing technology partners and suppliers while building strong relationships across the wider business.
What we're looking for
You'll likely have experience in a Head of IT, IT Operations Manager, Infrastructure Manager or similar leadership role and be comfortable leading teams in a fast-paced environment.
We're interested in people who can demonstrate:
- Experience leading IT Operations or Technology Services functions.
- Strong knowledge of cloud, infrastructure and service management.
- A track record of improving operational performance and service delivery.
- Experience managing suppliers, budgets and stakeholders.
- The ability to balance strategic thinking with operational execution.
You don't need to tick every box, but you should have the credibility and experience to lead a broad technology operations function and drive positive change.
Why apply?
- Genuine leadership role with influence across the organisation.
- Opportunity to shape how Technology Operations evolves.
- Broad remit covering people, process, technology and suppliers.
- Growing business with ambitious plans.
- Visible role with the chance to make a tangible impact from day one.
Interested?
Drop me a message for a confidential chat.
An exciting opportunity has arisen for an experienced IT Service Desk Team Leader to join a growing and forward-thinking organisation in a newly created role.
You’ll lead a small but capable service desk team supporting approximately 260 users, while acting as the senior escalation point for complex issues and driving service improvements.
The Role
This is a player-manager position, ideal for someone who enjoys staying close to technology while developing and mentoring others.
You will:
- Lead and support a team of 2 Service Desk Analysts
- Act as the primary 3rd line escalation point for BAU incidents and service requests
- Own day-to-day service desk operations and ensure strong SLA performance
- Work closely with wider IT teams on escalations, projects, and improvements
- Drive process improvements aligned to ITIL best practices
Technology Environment
You’ll be working across a modern Microsoft environment, including:
- Microsoft 365
- Azure / Entra ID
- Intune (endpoint management & MDM)
- PowerShell (automation & scripting)
- Jira / ITSM tooling
Key Responsibilities
- Provide hands-on 3rd line support across cloud, endpoint, and identity services
- Manage user access, devices, and security controls following best practice
- Oversee device lifecycle, provisioning, and compliance
- Mentor and develop team members, supporting their technical growth
- Build strong relationships with internal stakeholders and external vendors
- Ensure accurate documentation and consistent service processes
What We’re Looking For
- Experience in a Service Desk Team Lead or Senior/3rd Line role
- Strong technical skills across M365, Azure/Entra, and Intune
- Scripting experience (PowerShell preferred)
- Knowledge of ITIL processes and service management principles
- Experience using tools such as Jira (or similar ITSM platforms)
- A proactive, hands-on mindset with excellent communication skills
Technical Lead / Lead Full Stack Software Developer
£100,000 | 10+ years' experience | Full time | Quarterly office visits
Permanent – UK-based SaaS scale-up
About the Company
Our client is a fast-growing SaaS company operating in the B2B sales and marketing technology space.
The business is profitable, healthy and growing - expanding its product suite while continuing to invest heavily in the technology and people behind it. It's a genuine "One Team" culture, with a strong focus on growth, ownership and giving back to the wider community.
The Role
We're looking for a Lead-level Full Stack Software Developer to join a small, senior team building the company's customer-facing products. You'll be technically leading work from initial design through to full implementation - iterating quickly on a modern tech stack (Node.js microservices, Vue, Redis, SQL Server and Snowflake) and deploying to production in AWS every day, following a DevSecOps approach.
This is a hands-on lead role: part high-performing individual contributor, part lead developer and embedded architect. You'll work closely with stakeholders and customers directly, shaping solutions from the ground up rather than simply executing a backlog.
AI is central to how this team works. You'll be expected to use AI heavily to accelerate delivery and stay ahead as the tooling evolves - the team is intentionally kept small, with AI acting as a genuine force-multiplier rather than a replacement for headcount.
What You'll Be Doing
- Partnering with stakeholders on initial solution design, scoping and system design
- Spiking areas of uncertainty and building proofs of concept where needed
- Working with initiative managers to break work down into deliverable epics and stories
- Turning user stories into production code — as an individual contributor and as lead developer/embedded architect within a small squad
- Owning the quality, maintainability and operability of what you and the team build
- Supporting live products in production and resolving issues as they arise
- Contributing to architecture and implementation decisions across the product
What We're Looking For
- 10+ years' full stack development experience, ideally on large-scale SaaS platforms
- 5+ years' JavaScript and TypeScript experience — essential for this role
- Strong system design and domain modelling experience, with a commercial mindset
- Experience with clean code, SOLID principles and design patterns
- Comfort working in a mature CI/CD environment, deploying to production daily
- A forward-thinking approach to using AI to accelerate high-quality software delivery
- Excellent interpersonal and collaboration skills, including working directly with customers
- Experience with automated testing, quality assurance and building systems that perform at scale
- Enthusiasm for security best practice and driving high engineering standards
- A technical/computer science degree or equivalent professional experience
What's On Offer
- £100,000 salary
- Employment with a fast-growing UK SaaS company
- Competitive benefits package
- A genuine "One Team" culture built around growth and high standards
- Volunteer days, fundraising and community involvement
Interested?
Get in touch to find out more or to submit your application - we'd love to hear from you.
An exciting opportunity has arisen for an experienced IT Service Desk Team Leader to join a growing and forward-thinking organisation in a newly created role.
You’ll lead a small but capable service desk team supporting approximately 260 users, while acting as the senior escalation point for complex issues and driving service improvements.
The Role
This is a player-manager position, ideal for someone who enjoys staying close to technology while developing and mentoring others.
You will:
- Lead and support a team of 2 Service Desk Analysts
- Act as the primary 3rd line escalation point for BAU incidents and service requests
- Own day-to-day service desk operations and ensure strong SLA performance
- Work closely with wider IT teams on escalations, projects, and improvements
- Drive process improvements aligned to ITIL best practices
Technology Environment
You’ll be working across a modern Microsoft environment, including:
- Microsoft 365
- Azure / Entra ID
- Intune (endpoint management & MDM)
- PowerShell (automation & scripting)
- Jira / ITSM tooling
Key Responsibilities
- Provide hands-on 3rd line support across cloud, endpoint, and identity services
- Manage user access, devices, and security controls following best practice
- Oversee device lifecycle, provisioning, and compliance
- Mentor and develop team members, supporting their technical growth
- Build strong relationships with internal stakeholders and external vendors
- Ensure accurate documentation and consistent service processes
What We’re Looking For
- Experience in a Service Desk Team Lead or Senior/3rd Line role
- Strong technical skills across M365, Azure/Entra, and Intune
- Scripting experience (PowerShell preferred)
- Knowledge of ITIL processes and service management principles
- Experience using tools such as Jira (or similar ITSM platforms)
- A proactive, hands-on mindset with excellent communication skills
An exciting opportunity has arisen for an experienced IT Service Desk Team Leader to join a growing and forward-thinking organisation in a newly created role.
You’ll lead a small but capable service desk team supporting approximately 260 users, while acting as the senior escalation point for complex issues and driving service improvements.
The Role
This is a player-manager position, ideal for someone who enjoys staying close to technology while developing and mentoring others.
You will:
- Lead and support a team of 2 Service Desk Analysts
- Act as the primary 3rd line escalation point for BAU incidents and service requests
- Own day-to-day service desk operations and ensure strong SLA performance
- Work closely with wider IT teams on escalations, projects, and improvements
- Drive process improvements aligned to ITIL best practices
Technology Environment
You’ll be working across a modern Microsoft environment, including:
- Microsoft 365
- Azure / Entra ID
- Intune (endpoint management & MDM)
- PowerShell (automation & scripting)
- Jira / ITSM tooling
Key Responsibilities
- Provide hands-on 3rd line support across cloud, endpoint, and identity services
- Manage user access, devices, and security controls following best practice
- Oversee device lifecycle, provisioning, and compliance
- Mentor and develop team members, supporting their technical growth
- Build strong relationships with internal stakeholders and external vendors
- Ensure accurate documentation and consistent service processes
What We’re Looking For
- Experience in a Service Desk Team Lead or Senior/3rd Line role
- Strong technical skills across M365, Azure/Entra, and Intune
- Scripting experience (PowerShell preferred)
- Knowledge of ITIL processes and service management principles
- Experience using tools such as Jira (or similar ITSM platforms)
- A proactive, hands-on mindset with excellent communication skills
Senior Full Stack Developer | Glasgow | Hybrid
Up to £60k + great benefits
We're working with a well-established, growing organisation in the financial services sector - a purpose-driven business with a loyal customer base and a proprietary digital platform that genuinely differentiates them in their market.
They're growing their engineering team and looking for a Senior Full Stack Developer to join a small, close-knit group where your opinion matters, your code ships, and your impact is visible.
The Role
This is a hands-on position - the majority of your time will be spent writing and architecting code, not sitting in meetings. You'll work across a member-facing self-serve platform and internal tooling, contributing to both greenfield features and ongoing improvement of live systems.
You'll also play a senior role in the team - reviewing code, mentoring junior developers, and helping shape technical direction without it becoming a management role.
Tech Stack
- React, React Native, Next.js
- Node.js / TypeScript
- Cloud (AWS, Azure or GCP)
- CI/CD and modern DevOps practices
What They're Looking For
- 5+ years of professional full stack development experience
- Strong JavaScript fundamentals with solid React and Node.js experience
- Someone who takes genuine ownership - from brief to deployment
- Experience mentoring or supporting less experienced developers
- TypeScript, mobile app experience, and cloud exposure are all advantageous
What You Get
- Hybrid working — primarily remote, with occasional in-office days in Glasgow
- Defined benefit pension scheme
- Generous holiday allowance
- A role where your technical input genuinely shapes the product
This is a rare opportunity to join an organisation with real stability, a meaningful mission, and a tech stack you'll enjoy working in — without the noise of a large enterprise environment.
Interested? Get in touch with Christina Hall for more information - [email protected]
Senior Full stack Developer / Tech Lead (Java & React)
Permanent
Glasgow (Hybrid)
Join an innovative, fast‑moving technology team building modern SaaS solutions that drive meaningful impact across complex business environments. As a Principal Engineer / Tech Lead, you'll work with cutting‑edge technologies, collaborate across multidisciplinary teams, and contribute to the development of scalable, cloud‑ready applications.
What You will do in the Principal / Teal Lead role
- Design, develop, and maintain robust, scalable backend services using Java, Spring, Hibernate, and related technologies.
- Define database structures, write efficient SQL queries, and ensure best‑practice data management.
- Build complex, high‑performing frontend applications using React and modern UI patterns.
- Integrate frontend and backend components through RESTful APIs, ensuring seamless interaction and performance.
- Conduct code reviews and uphold high standards for code quality, performance, and security.
- Use GitHub for version control and contribute to CI/CD pipelines supporting automated builds, testing, and deployments.
- Work with cloud and container technologies; AWS experience is a strong advantage.
- Leverage emerging AI technologies.
- Collaborate with cross‑functional teams, including developers, product managers, and domain experts, to deliver high‑quality software solutions.
- Participate in Agile ceremonies including sprint planning, stand‑ups, and retrospectives.
What we require to progress candidates for the Principal / Tech Lead opportunity
- 7+ years of professional experience with Java and React, with a proven track record of delivering successful projects.
- Strong expertise in full‑stack Web development, including object‑oriented programming, design patterns, and data structures.
- Deep understanding of scalable system architecture and modern development best practices.
- Ability to solve complex problems with creativity, ownership, and critical thinking.
- Strong collaboration and communication skills with a proactive, positive approach.
- Ability to act as a technical leader in a fast‑moving environment, (prior start-up / scale‑up experience is highly desired)
- Ability to learn quickly and understand complex business requirements with minimal guidance.
- Bachelor’s degree in computer science, Engineering, or equivalent experience.
- Have practical experience or personal passions to engage further with AI experience of Anthropic / OpenAI is a strong plus
Why Join Us
- Work with passionate, mission‑driven professionals focused on delivering meaningful, real‑world impact.
- Joining a fast-moving start-up who are already shifting products and continuing to on-boarding new clients
- Build modern, cloud‑based solutions using cutting‑edge technologies across the stack.
- Thrive in a dynamic, innovative environment with significant opportunities for professional growth, leadership, and technical contribution.
- Contribute to products that empower businesses to drive measurable change and operate more responsibly.
- Strong salary depending on experience in the £65,000 - £75,000 range
- Equity and ownership options
- A growing benefits package
- Hybrid working in Glasgow City centre (typical 3 days a week in the office)
Keywords
Senior Developer, Full stack Developer, Tech Lead, Principal Engineer, Java Developer, Java, Spring, Spring Boot, Hibernate, React, React Developer, Frontend, Backend, Full-stack, AWS, Cloud, SQL, REST APIs, GitHub, CI/CD, Agile, Containers, AI Integration, OpenAI, Anthropic, Software Engineer, Scalable Systems, Hybrid, Glasgow
