The 2022 Be-IT quality survey provides a unique snapshot of the how our clients and candidates view our service. This year’s study was split into two separate surveys, one for candidates and one for employers, and was conducted by an independent third party. With our biggest response to date, the study offered a wealth of data and raft of comments. Here are a few of our key takeaways:
100% of all client respondents scored Be-IT as either ‘good’ or ‘excellent’ for:
93% ranked us as ‘good’ or ‘excellent’ for the quality of candidates put forward.
92% ranked us as ‘good’ or ‘excellent’ for the ‘fit’ of the successful candidate(s) into the client’s team(s).
Some three-quarters rated us as ‘good’ or ‘excellent’ for:
Over three-quarters rated us as ‘good’ or ‘excellent’ for:
The most important thing candidates seek when working with an agency is “knowledge of the IT market in general.” 62% of respondents ranked this first amongst a list of requirements for an agency, followed by 19% who wanted CV advice. Third, with 10%, was in-depth knowledge of employers relevant to the candidate.
While it’s always nice to be on the receiving end of praise, it’s also important that we don’t just focus on the good things but are also cognizant of areas where we need to improve. There are a few areas, notably around helping candidates with CVs and follow-ups for both candidates and clients where we shall strive to improve in the next 12 months. Finally, we must thank everyone (and there were hundreds of you) who took the time to fill out the survey and also Bob and Alastair in our marketing team for all their help.