Are you a Service Desk Engineer looking to take on a new challenge?
Would you like to work with a growing MSP delivering 1st class customer service and technical support to a broad base of customers across the UK?
You will work in a hybrid fashion, on average 3 days per week at home, with 2 days spent onsite with clients. Clients are based in and around the Midlands (Birmingham, Coventy, Solihull)
You will have an opportunity to work a wide range of technology with customers from variety of industries solving 1st and 2nd line incidents, requests, and problems remotely.
You should be confident and skilled across the following areas:
Microsoft 365 Suite:
Networking Fundamentals:
Security & Endpoint Protection:
RMM Platforms:
General Troubleshooting:
Due to their diverse client portfolio, you’ll gain hands-on experience with a range of bespoke and industry-specific technologies. Every day brings something new! This is a great role for someone who enjoys variety and continuous learning.
As this role requires travel, you will need a clean, full driving license as well as access to your own vehicle (you will be reimbursed for your travel expenses). You will be provided with a company car.
Salary wise, this is paying between £30,000 - £32,500 plus bonus and benefits.
There is an on-call element for this role (2 weeks per month) which does carry additional pay.
Please get in touch for more information.
Are you a Service Desk Engineer looking to take on a new challenge?
Would you like to work with a growing MSP that have customers across Scotland?
You will be predominantly home based but will be expected to be on client site circa 20% of the time for break fix & scheduled project work. With customers across the central belt and up to Aberdeen, this will suit someone who is based in and around the Central Belt.
You will have an opportunity to work a wide range of technology with customers from variety of industries solving 1st and 2nd line incidents, requests and problems remotely.
You should be confident and skilled across the following areas:
Microsoft 365 Suite:
Networking Fundamentals:
Security & Endpoint Protection:
RMM Platforms:
General Troubleshooting:
Due to their diverse client portfolio, you’ll gain hands-on experience with a range of bespoke and industry-specific technologies. Every day brings something new! This is a great role for someone who enjoys variety and continuous learning.
As this role requires travel, you will need a clean, full driving license as well as access to your own vehicle (you will be reimbursed for your travel expenses).
Salary wise, this is paying between £27,500 - £30,000 plus bonus and benefits.
Please get in touch for more information.
Legal Tech Support Analyst
Location: Edinburgh or Glasgow (Hybrid)
Salary: £26,000 – £29,000 + bonus & benefits
We are looking for a Legal Tech Support Analyst to join our clients Legal Technology Delivery team. This is an excellent entry-level opportunity for someone eager to build their career in legal technology, supporting platforms that transform the way legal services are delivered.
You’ll act as the first point of contact for legal tech tools, ensuring smooth day-to-day operation, responding to queries, and helping colleagues and clients.
Be the first line of support for legal tech platforms, handling queries and resolving issues.
Become a subject matter expert across a range of legal tech tools.
Configure, maintain, and support sites/projects for both client and internal use.
Help create demo sites and training resources, including guides and short videos.
Perform key administrative tasks, including user management and permissions.
Maintain accurate support documentation, FAQs, and knowledge resources.
Provide training and guidance to help colleagues and clients use tools effectively.
We’re not looking for a legal tech expert — we’re looking for someone who is curious, proactive, and eager to learn. Whether you’re just starting your career or looking for your next step, this role offers the chance to grow your skills in a supportive, innovative team.
Strong attention to detail and problem-solving skills.
Excellent communication skills, with the ability to explain technical issues clearly.
A positive, collaborative team player with a can-do attitude.
Comfortable using Microsoft Office tools.
Previous tech experience is useful but not essential — enthusiasm to learn is what matters most.
We’ll support your growth from day one with training, mentoring, and exposure to innovative legal technology. You’ll also benefit from:
Competitive salary (reviewed annually)
Generous bonus scheme
Hybrid and flexible working
25 days holiday (rising to 28 with service) + holiday exchange scheme
Private medical insurance
Enhanced parental leave
