a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
We're working with a highly respected wealth management organisation seeking an Applications Support Analyst to join their technology team on an initial 12-month fixed term contract.
This role offers the opportunity to support business-critical applications used across the organisation's wealth management and investment operations. You'll act as a key point of contact for application incidents, service requests, system enhancements and software releases while working closely with both business stakeholders and third-party vendors.
Who We're Looking For
Our ideal candidate will have experience supporting the Figaro platform within a wealth or investment management environment.
However, we are also keen to speak with:
- Candidates based within commuting distance of Central London with application support experience gained in wealth management, private banking, investment management or financial services environments.
- UK-based remote candidates with strong Figaro support experience.
- Application Support Analysts who have supported front, middle or back-office platforms within wealth management or investment firms.
Key Responsibilities
- Provide day-to-day support for business-critical applications.
- Investigate, troubleshoot and resolve incidents, problems and service requests.
- Monitor application availability, performance and overall system health.
- Coordinate with third-party vendors and internal teams to resolve issues.
- Support software releases, upgrades and change implementations.
- Perform application testing and validation activities.
- Maintain support documentation and operational procedures.
- Contribute to continuous improvement initiatives and service enhancements.
- Ensure support activities align with ITIL best practices.
Essential Experience
Priority Skills
- Experience supporting Figaro in a production environment.
Alternatively, we'll consider candidates with:
- Application support experience within wealth management, investment management, private banking or financial services.
- Experience supporting business-critical applications and users.
- Strong incident management and troubleshooting capabilities.
- Experience working within an ITIL-aligned environment.
- Excellent stakeholder communication skills.
Desirable Skills
Experience with any of the following would be advantageous:
- Salesforce
- SQL Server Management Studio
- ServiceNow, Jira or Ivanti
- Document Management Systems
- Data Warehousing solutions
- Software release management and application testing
What's on Offer?
- Initial 12-month fixed term contract.
- Opportunity to join a well-established wealth management business.
- Flexible working arrangements.
- Exposure to key business and investment systems.
- Collaborative and supportive technology environment.
Apply
If you have Figaro experience, or you're an experienced Application Support professional from a wealth management or investment management background, we'd love to hear from you.
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
We're working with a highly successful technology-driven organisation seeking a Senior Platform & DevOps Engineer to join a small, high-impact engineering team responsible for building and evolving cloud platforms that power critical applications.
This isn't a traditional "keep the lights on" infrastructure role.
You'll join a collaborative team of seven engineers where platform engineering, DevOps, automation and cloud infrastructure come together. The environment is built around innovation, ownership and engineering excellence, giving you the freedom to challenge existing approaches, introduce new ideas and directly influence technical direction.
The team already has a handful of engineers who thrive on autonomy and enjoy solving complex problems through automation, modern platform engineering practices and continuous improvement. They're looking for a third engineer with a similar mindset who wants to help shape what's next.
This role would suit someone who is already a strong engineer but still wants to learn, grow and broaden their expertise across platform engineering, DevOps and Infrastructure as Code.
What You'll Be Doing
- Designing, building and operating cloud infrastructure in Microsoft Azure
- Developing and improving CI/CD capabilities and deployment automation
- Working extensively with Kubernetes and container-based platforms
- Building reusable Infrastructure as Code solutions using Terraform
- Driving platform standardisation, automation and engineering best practice
- Improving observability, monitoring and operational excellence
- Collaborating closely with software engineers, architects and technology stakeholders
- Evaluating and introducing new tools, technologies and approaches where they add value
- Taking ownership of complex technical challenges from design through to delivery
What We're Looking For
We're keen to speak with engineers who combine both Platform Engineering and DevOps experience.
A lot of applicants have strong platform backgrounds but limited DevOps exposure. For this role, both areas are important.
You'll ideally have experience with:
- Microsoft Azure
- Kubernetes (essential)
- Terraform
- GitLab, GitHub Actions, Azure DevOps or similar CI/CD tooling
- Infrastructure as Code
- Docker and containerisation
- GitOps concepts and tooling such as ArgoCD
- Observability tooling such as Grafana, Prometheus, Splunk or similar
- Bash, PowerShell, Python or Go
- Agile delivery environments
The Kind of Engineer Who Will Thrive Here
You'll likely enjoy this role if you:
- Love automating repetitive processes
- Like building platforms rather than simply administering them
- Enjoy introducing new ideas and technologies
- Take ownership of problems and see them through to completion
- Are comfortable rolling up your sleeves and remaining hands-on
- Want to work in a small team where your contributions genuinely influence technical decisions
Interview Talking Points
Successful candidates will typically be comfortable discussing topics such as:
- Designing reusable CI/CD components and templates
- Kubernetes operations and GitOps practices
- ArgoCD and deployment lifecycle management
- Metrics, logs and distributed tracing
- Terraform workflows and Infrastructure as Code principles
- Container security and vulnerability management
- Platform reliability, scalability and automation
Why Join?
- Salary of £80,000 - £110,000
- Small, highly collaborative engineering team
- Significant autonomy and ownership
- Opportunity to influence platform strategy
- Strong focus on innovation and modern engineering practices
- Hybrid working with 3 days per week in Central London
- Excellent opportunity for an ambitious engineer looking to accelerate their growth while remaining hands-on
This is a chance to join a business where platform engineering is viewed as a strategic capability, not simply an operational function, and where your ideas can have a visible impact from day one.
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
12-Month Fixed-Term Contract
📍 Central London (Hybrid: 3 Days in Office / 2 Days Remote)
Lead IT Service Delivery for a Prestigious Financial Services Organisation
We're supporting a highly respected and growing financial services business in the search for an experienced Service Delivery & Support Manager to join on a 12-month fixed-term contract.
This is an excellent opportunity to take ownership of a critical IT service function within a collaborative, fast-paced environment where technology plays a key role in supporting business operations. You'll lead established support and service delivery teams, drive continual improvement initiatives, and act as a key stakeholder across the wider business.
This role offers real visibility, autonomy, and the chance to make a lasting impact within a well-regarded organisation with a strong reputation in its sector.
What You'll Be Doing
- Leading and developing Service Centre and Service Delivery teams
- Overseeing incident, problem, request and change management activities
- Taking ownership of Major Incident Management and service escalations
- Building strong relationships with business stakeholders and technology teams
- Driving service improvements and operational excellence initiatives
- Chairing Change Advisory Board (CAB) meetings and ensuring effective governance
- Monitoring service performance against KPIs and SLAs
- Ensuring a high-quality end-user experience across the organisation
What We're Looking For
We're interested in speaking with candidates who can bring:
- Previous experience in a Service Delivery Manager, Service Desk Manager or similar IT leadership role
- Strong ITIL and IT Service Management experience
- Proven people management and team leadership capability
- Experience managing major incidents and service escalations
- Excellent stakeholder engagement and communication skills
- A proactive and solutions-focused approach
- The ability to operate effectively in a fast-moving environment
Why Apply?
✅ Join a highly respected organisation with an excellent reputation
✅ Broad ownership across service delivery and support operations
✅ Opportunity to lead teams and influence service strategy
✅ Collaborative and professional culture
✅ Exposure to a complex and business-critical technology environment
✅ Hybrid working model with modern Central London offices
✅ Immediate opportunity to add value and make a visible impact
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
12-Month Fixed-Term Contract
📍 Central London (Hybrid: 3 Days in Office / 2 Days Remote)
Help Shape and Improve IT Services Within a Leading Organisation
We're recruiting for a Service Delivery Analyst to join a successful and well-established financial services organisation on a 12-month fixed-term contract.
This is an exciting opportunity for an IT Service Management professional who enjoys working across service governance, continual improvement, change management and stakeholder engagement. You'll play an important role in helping to enhance the quality, efficiency and effectiveness of IT services delivered across the business.
Working as part of a collaborative service delivery function, you'll gain exposure to a broad range of ITSM activities while helping to drive meaningful improvements across the organisation.
What You'll Be Doing
- Supporting the delivery and continuous improvement of IT services
- Facilitating and contributing to Change Advisory Board (CAB) activities
- Assisting with incident, problem, change and service request processes
- Acting as Major Incident Manager when required
- Supporting service reviews with business stakeholders
- Producing service reporting and performance metrics
- Driving continual service improvement initiatives
- Supporting audit, governance and compliance activities
- Collaborating with internal teams and external partners to improve service delivery
What We're Looking For
We're keen to hear from candidates who have:
- Experience working within an IT Service Management or Service Delivery environment
- A strong understanding of ITIL principles and best practice
- Exposure to Change Management and CAB processes
- Experience supporting service improvement initiatives
- Excellent organisational and communication skills
- Confidence working with both technical and non-technical stakeholders
- A proactive mindset and passion for improving services
Why Apply?
✅ Join a recognised and highly regarded organisation
✅ Gain broad exposure across Service Delivery and ITSM functions
✅ Play a key role in driving service improvement initiatives
✅ Work alongside experienced technology and business professionals
✅ Develop your stakeholder management and governance experience
✅ Hybrid working with modern Central London offices
✅ Excellent opportunity to enhance your profile within financial services