a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}

We're looking for a customer-focused 1st Line IT Support Engineer to join a leading Managed Service Provider, providing onsite support to a well-established end client in the City of London.

This is an excellent opportunity for an IT support professional who enjoys working directly with users, resolving technical issues and delivering a high standard of service in a fast-paced environment.

The Role

You'll be the first point of contact for IT support queries, assisting users both remotely and face-to-face while ensuring issues are resolved quickly and effectively.

Key responsibilities include:

• Providing first-line technical support via Teams, email and in person.
• Troubleshooting hardware, software and network-related issues.
• Managing incidents and requests through the ticketing system.
• Escalating more complex issues to specialist support teams.
• Installing, configuring and updating software.
• Setting up and administering user accounts and access permissions.
• Supporting users with new applications and technology adoption.
• Delivering a professional and customer-focused support experience.

What We're Looking For

• Previous experience in a Service Desk, Helpdesk, Desktop Support or 1st Line Support role.
• Strong troubleshooting and problem-solving skills.
• Experience working with ticket management systems.
• Excellent communication and customer service skills.
• Ability to work effectively in an onsite, end-user-facing environment.
• Experience supporting Microsoft-based environments would be advantageous.

Contract Details

• 📍 3 minutes from Bank Station and around 6 minutes from Liverpool Street Station

• Duration: Initial 6 months
• Rate: Up to £180 per day
• IR35 Status: Inside IR35
• Working Hours: Monday-Friday, 9:00am-5:30pm
• Onsite Requirement: 5 days per week

If you're an IT Support Engineer available at short notice and looking for your next contract opportunity, we'd love to hear from you.

Head of AI Engineering

 

Permanent - Manchester

Hybrid with a focused on-site presence

 

Join a pioneering 5yr+ TechBio company at the intersection of AI, synthetic biology, and industrial biotechnology. You will lead the building of an AI engineering platform connecting computational design, experimental validation, and real-world commercial outcomes. Reporting directly to the CEO, sitting on the management team, and engaging with the Board.

This is a hands-on leadership role with genuine scope to shape the company's long-term technical position.

 

The tasks of a Head of AI Engineering will include:

• Build & lead the AI engineering team; hiring, coaching, designing, delivering.
• Contribute hands-on in coding, architecture, and technical problem-solving.
• Define and build the AI platform connecting data, models, workflows, and learning loops.
• Design and deploy agentic AI capabilities that improve scientific workflows and platform intelligence.
• Build the software foundations for autonomous closed-loop experimentation linking computational design and lab validation.
• Partner with leadership to translate challenges into scalable AI systems.
• Shape technical strategy, hiring, and engineering standards as company scales.

 

To progress as a successful Head of AI Engineering, you will require:

• 5+ years leading engineering, ML, or AI teams at Director or equivalent level.
• Deep expertise in AI/ML; model architectures, training, evaluation, and production deployment.
• Strong software engineering background building production-grade AI platforms and infrastructure.
• Proven experience building and deploying agentic systems into live workflows.
• A player-coach approach; equally comfortable writing code, setting architecture, and leading people.
• Strong communication skills across technical, scientific, and executives.

 

Highly desirable skills include:

• Exposure or understanding of AI and ML in a scientific or biotech environment
• Familiar with specialised datasets, iterative learning loops, or semi-autonomous experimentation systems.

Please Note

• Own eligibility to work in the UK —  sponsorship is not available for this role.
• Significant experience in elite level AI environments is critical.

Rewards & Benefits

• Competitive salary plus equity.
• Senior leadership role with direct CEO and Board exposure.
• The opportunity to build something unique in a well-backed, science-led environment.

 

Keyword terminology
AI Engineering, Machine Learning, Agentic AI, AI Platform, Closed-Loop Experimentation, Autonomous Experimentation, Protein Engineering, Biocatalysis, Computational Biology, Synthetic Biology, Deep Tech, TechBio, Director of Engineering, ML Platform, AI Infrastructure, Lab Automation, Bioinformatics, Player-Coach, Engineering Leadership, AI Agents, LLMs, Python, Numpy, MLOps, Life Sciences AI, Biotechnology.

 

Network Engineer

Permanent – Hybrid
Greater Manchester

Join a high‑performing technology function responsible for the resilience, performance, and evolution of critical network services across a fast‑moving, multi‑site organisation. As a Network Engineer, you’ll play a key role in designing and delivering network‑focused projects, optimising complex, high‑availability environments, and supporting day‑to‑day operational activities that keep the business running smoothly.

This is a collaborative team with a supportive, close‑knit culture — a place where people enjoy working together, share knowledge openly, and step in to help one another when challenges arise. Everyone has a voice, and contributions are both encouraged and valued, whether resolving a major incident, shaping technical decisions, or improving best‑practice.

Key Responsibilities

• Ensure the availability and stability of core infrastructure and network services.
• Diagnose, troubleshoot, and escalate across a broad range of networking products and hardware.
• Identify performance bottlenecks in complex network environments and drive optimisation activities.
• Produce clear procedural documentation for all end‑users.
• Handle escalated customer or business issues at the appropriate technical level.
• Campion collaboration in the support & resolution of complex technical and business challenges.
• Collaborate with analysts, engineers, and project teams to share insight, develop ideas, and contribute to delivery.

Skills & Experience Required

• Strong knowledge of enterprise‑grade network hardware, specifically Cisco switches, routers, and firewalls (Catalyst, Nexus, ISR, ASR, ASA).
• Deep knowledge of Palo Alto firewalls, with demonstrable maintenance & deployment experience.
• Hands‑on experience with Cisco IOS, VLANs, EIGRP, OSPF, BGP.
• Experience with modern wireless solutions (ideally Meraki).
• Familiarity with WAN point‑to‑point links and MPLS.
• Familiarity with VPN; SSL & IPSEC.
• Exposure to Monitoring systems like SolarWinds or Zabbix and understanding of Zero Trust environments.

Key Information

Visa sponsorship is not available at this time.
Hybrid working requires candidates to live within a reasonable commuting distance.

Rewards & Benefits

• Competitive salary aligned with experience
• 28 days annual leave, plus bank hols, plus volunteer days
• Pension & life assurance options
• Training & Development Academy
• Enhanced policies for Maternity, Paternity, Adoption
• Opportunities for flexible working
• A range of opt-in-options, such as Private Medical, Dental etc
• A range of life-style and high-street discount options
 

Keyword Terminology

Networking Engineer, Networking Specialist, Networking, Cisco, Palo Alto, Firewalls, Routing & Switching, Catalyst, Nexus, ISR, ASR, ASA, OSPF, BGP, EIGRP, High‑Availability, Meraki, MPLS, WAN, VPN, SSL, IPSEC, Infrastructure, Troubleshooting, Operational Support, CCNA, CCNP, CCIE