Senior Technical Author
Hybrid (2 days per week) Edinburgh or Glasgow
Up to £48,000 DOE
We are exclusively seeking a UX Architect to join our longstanding FinTech Client in either Glasgow or Edinburgh. This is an exciting opportunity to join a fantastic team who are going through a significant period of growth.
Key Responsibilities & Accountabilities
- Develop and review technical content for our products and services, including user manuals, online help, release notes, API documentation, and technical guides.
- Assist the team in delivering tasks by completing your own work and supporting others, collaborating with VP and senior staff on the design and development of our platform's documentation.
- Advocate for high-quality documentation and its positive impact on our users.
Relevant Experience and Qualifications
- 3-5 years of experience in a similar commercially facing role, with a proven track record of successful user-facing documentation and other technical writing outputs.
Skills:
- Proficiency in common markup formats such as Markdown, XML, JSON, and HTML/CSS.
- Experience with CI/CD tools, GitHub, SDLC, and Scaled Agile.
- Ability to ensure documentation and other technical writing outputs are accurate, consistent, easy to understand, and well-tailored to the audience.
- Capability to articulate technical matters to non-technical stakeholders and, if necessary, customers.
- Core tools: Word, Excel, PowerPoint, Visual Studio/VS Code, PanDocs, MkDocs.
Planning and Time Management
- Collaborate with key stakeholders.
- Manage multiple complex and potentially competing tasks and priorities.
- Stay alert to potential risks.
Teamwork
- Work effectively to achieve team goals, regularly consulting with your manager.
- Keep leads and team members updated on status through daily stand-ups and task/issue tracking.
- Contribute to the team by consistently delivering high-complexity, high-impact documentation and other technical writing outputs.
- Foster effective collaboration between teams in different areas of the company.
What’s in it for you?
- An annual leave package of 26 days, plus public holidays + your birthday off!
- The option to buy extra annual leave days.
- Flexible working arrangements to suit your lifestyle.
- Annual Company & Personal Performance Bonus Awards.
- Employee Nominated On-The-Spot Bonus Program.
- Employee-Referral Scheme.
- Private healthcare and hospital cash plan that covers employees' partners and dependents.
- Group Life Insurance.
- Income Protection.
- Length of service awards.
- Free financial advisory services.
Keen to hear more about this exciting role? Get in touch with Zoe Calder at Be-IT – 0141 378 6672, [email protected]
